Terms & Conditions

REFUNDS & CANCELLATIONS

General:

There will be no make-up classes or refunds for cancellations that are due to circumstances not in Steminai’s control i.e. inclement weather.
Classes are subject to change based on registration and instructor availability.
Parents/Guardians are encouraged to "drop-off/pick-up" students no more than 10 minutes prior to class start and afterwards.
There will be a $25 charge for all NSF returned payments not resolved within seven days.

Summer/Day Camp:

Full refund is available for withdrawals 2 weeks before the first day program commencement.
75% refund will be available for withdrawals within one week prior to the program start date and such notice has to be made in writing to hello@steminai.com.
There are no refunds for withdrawal after camp commencement.
Refunds or credits are not provided for missed camp programs/activities or cancellations.
Campers can switch camp weeks up to 72 working hours in advance of the program start pending availability in the desired alternate program/class.

After School/Coding Clubs:

For after school programs/clubs 75% refunds will be available for withdrawal within one week prior to the program start date and such notice has to be made in writing to hello@steminai.com. We use registrations to predict and obtain the resources needed to provide the Services to students. Therefore, refunding student cancellations may have a negative impact on the Services provided to other students.
Refunds for class withdrawals will be subject to $25 administrative fee.
There are no refunds available for withdrawals made after class commencement.
Make up classes are only available in the event that Steminai has had to cancel a regularly scheduled class.
If you elect to withdraw, in the middle of a pre-paid period, you can choose to continue to access the services for the remainder of the pre-paid period, or have your access terminated but with no refund or proration of charges.
Online registrations without payment will be removed after one hour. Payment for a spot in a class will remove an unpaid spot, in order of date of registration.
We accept debit and credit cards only. Cash and cheques are not accepted.
We will not be responsible for lost or stolen articles.

SECURITY AND CREDIT/DEBIT CARD INFORMATION

You are solely responsible for maintaining the confidentiality of your password and account. Please do not share your password or account information.

Purchases on the Sites:

To make purchases on the sites or through the portal(s), if available, you will be required to enter your credit card information.

Student Registration Using the Sites or Portal(s):

To register a student for programs or events through the Sites or Portal(s), if applicable, you will be required to enter your credit card information, which is used to process your transaction. Payment is due at the time of registration, pursuant to the Customer Terms or Conditions that you enter into with Steminai, or pursuant to any applicable cancellation policy. Steminai does not store your credit card information that is entered through the Sites or Portal(s) and will have no liability for transactions made from the card.

DATA PRIVACY

Steminai Solutions collects and retains personal information for the purpose of enrolling your child in our programs, to assign the student to the appropriate classes, to develop and nurture ongoing relationships with you and your child, and to inform you of program updates and upcoming opportunities at our organization. If you wish Steminai Solutions to limit the information collected, or to view your child’s information, please contact us.

MEDIA RELEASE

You consent to the use of your ward/child's photograph, video or likeness in any publication, video, pamphlet or promotion by Steminai Solutions or other agencies which are promoting or furthering the mission of Steminai Solutions. You understand that you will not receive separate compensation or consideration from Steminai Solutions or anyone else for the permission granted in this Consent nor for the actual publication or use of my ward/child’s photograph or likeness. You understand you are releasing Steminai Solutions from any and all liability that may occur as a direct or indirect result of my photograph, the release of my identity, or the public relations materials, including but not limited to the use of any quotations.

MEDICAL

Sick Students

Please do not bring a student if they have an active cold/flu/cough/virus or feel unwell. If they are recovering and cleared by their doctor, we require a note clearing them of the condition before attending if they are to attend any classes. Instructors may ask the student to return home if they are exhibiting signs of illness.

Steminai is not responsible for watching children without the presence of parents outside of the classroom, scheduled session time, and office hours.

You hereby agree and give permission for medical treatment in the event of an emergency if the parent/guardian can't be reached.

LIABILITY WAIVER/INDEMNIFICATION

By your participation in our program and the use of the facility, the participant and parent/guardian hereby expressly agree that Steminai and its Directors/Instructors/ Employees shall not be liable for any damages from loss or theft of personal property or any injuries sustained by the participant and parent/guardian in and about the facility. The participant, parent/guardian hereby agree that participation is voluntary and assumes all risk of injury, illness, damage, or loss to the participant, parent/guardian or his/her property. You agree to indemnify, defend, and hold harmless Steminai Solutions or its Staff/Instructors/Directors harmless from any claims, demands, liabilities, damages, losses, and expenses (including, without limitation reasonable attorneys’ fees and costs) that is the result of from a claim made by any third party due to or arising out of or connected in any way with your use of our platform, participation in our programs and/or any information or content provided on any of them, any service or product provided by or purchased from us, the violation of this Agreement, using your equipment to access the Platform, infringement of any intellectual property or any other right of any person or entity. The indemnification obligations under this Section shall survive the termination or expiration of this Agreement or your use of the Platform and/or any Service. The participant and parent/guardian further agree to release and discharge Steminai from any and all claims or causes of action.

ACKNOWLEDGEMENT

I acknowledge that I've read, understood, and agree with above terms and conditions for the program I am signing up for with Steminai Solutions.