Steminai Privacy Policy

Steminai is committed to protecting the privacy of children, parents, educators, and schools who use our platform. This Privacy Policy explains how we collect, use, disclose, and protect information when you use Steminai's products, services, and websites (collectively, the “Platform”).

By using Steminai, you agree to the practices described in this policy.

Who We Are

Steminai is an AI-powered, gamified learning platform that teaches kids ages 5-18 coding, robotics, and AI through story-driven adventures. Our services are designed for parents, students, teachers, and schools who want to make learning fun, adaptive, and safe.

Information We Collect

We only collect information necessary to deliver a personalized, safe learning experience.

Information from Students

  • First and last name
  • Age and grade level
  • Username and password
  • Parent or guardian email (for consent and progress reports)
  • Learning activity data (e.g., lessons completed, coding challenges, badges earned, progress metrics)
  • Device and usage data (to improve user experience)

Information from Parents and Guardians

  • Name and contact information (email)
  • Payment and subscription details (processed securely by third-party payment providers)
  • Account preferences and communications with us

Information from Schools and Educators

  • School name and contact information
  • Number of classes and students
  • Teacher names, emails, and class data
  • Analytics and feedback from classroom use

Automatically Collected Data

When you use the Platform, we may automatically collect:

  • Device type, operating system, browser type
  • IP address (for security and regional compliance)
  • Cookies and usage analytics (for improving functionality, not for advertising)

How We Use Information

We use collected data to:

  1. Provide personalized learning experiences for each student.
  2. Track progress and generate insights for parents, teachers, and administrators.
  3. Improve our platform, curriculum, and technical performance.
  4. Communicate with users about account updates, security, and support.
  5. Ensure compliance with child privacy and data protection laws.
  6. Conduct research and analytics to enhance educational outcomes (aggregated and anonymized).

vWe do not sell or share personal information for marketing or advertising purposes.

Under GDPR, our legal basis for collecting and processing personal data includes:

We use collected data to:

  • Consent (from parents, guardians, or authorized school representatives)
  • Performance of a contract (providing educational services)
  • Legitimate interests (platform improvement and security)
  • Compliance with legal obligations

Parental Consent and Control

We comply fully with COPPA (Children's Online Privacy Protection Act) and PIPEDA.

  • Parents must verify consent before a child’s account is activated.
  • Parents can review, update, or delete their child’s information at any time by contacting hello@steminai.com.
  • Schools acting as agents of parents under COPPA can provide consent for classroom use.

Data Sharing and Disclosure

We may share information only in the following limited circumstances:

  • With parents or schools: to provide learning reports and analytics.
  • With service providers: such as cloud hosting, analytics, and payment processors (under strict data protection agreements).
  • For legal compliance: when required by law or court order.
  • For research: only anonymized and aggregated data that cannot identify individuals.

We never share or sell personal information for marketing or advertising.

Data Retention

We may share information only in the following limited circumstances:

  • Student data is deleted within 12 months of account deactivation or upon parent/school request.
  • Aggregated, non-personal data may be kept for research and analytics

We never share or sell personal information for marketing or advertising.

International Data Transfers

If data is transferred outside your country (e.g., to cloud servers in Canada or the U.S.), we ensure it is protected under equivalent legal safeguards (such as Standard Contractual Clauses for EU/UK users).

Your Rights

Depending on your region, you may have rights to:

  • Access, correct, or delete your data
  • Withdraw consent
  • Request data portability
  • File a complaint with your local data protection authority

Requests can be made by emailing hello@steminai.com.

Use of AI and Personalization

Our AI algorithms adapt lessons to each student&#3p;s pace and learning style. These models analyze interaction data (e.g., challenge attempts, time spent, hint usage) to personalize experiences but never make decisions that negatively affect a child's rights or opportunities.

We regularly audit AI systems for fairness, transparency, and bias prevention.

Cookies and Tracking

We use cookies only for functional and analytical purposes, not for targeted advertising. Users can manage cookie preferences through their browser settings

Changes to This Policy

We may update this Privacy Policy periodically to reflect improvements or legal changes. The “Last Updated” date will be revised accordingly. Continued use of Steminai after changes constitutes acceptance.

Contact Us

For questions or requests related to privacy, contact us at:

hello@steminai.com www.steminai.com